You may order by telephone as long as you agree to allow us to complete the requested personal registration and payment details (Mastercard, Visa or Amex) on your behalf. You will still be sent an automated confirmation email and receive updates on the status of your order just as you would if you had placed your order online.
We do not accept orders by fax.I DO NOT LIVE IN AUSTRALIA, CAN I STILL ORDER FROM YOU?
CAN I PURCHASE AN E-GIFT CARD?
Once you purchase a gift card, the physical card will be sent to you. We do not offer e-gift cards.
CAN YOU GIFT WRAP ITEMS I ORDER ONLINE?
|SHIPPING METHOD||COST||ESTIMATED DELIVERY + COLLECTION TIMES|
|Standard shipping||$15.00 Australia wide||5-7 days|
|Express shipping||$22.00 Australia wide||1-2 days|
|Instore pickup||$0.00||Same day if ordered before 11am|
Due to our Online Store being operated separately to our cafes and venues, we are only able to offer collection from the Home store. Alternatively normal shipping methods are available.
CAN ORDERS BE SENT TO MY PO BOX ADDRESS?
We do happily issue a credit note if the item is returned in perfect condition within 10 days of purchase. Please choose carefully as we do not offer refunds or exchanges for sale or discounted items.
I HAVE RECEIVED A FAULTY OR DAMAGED ITEM, WHAT SHOULD I DO?
Ph: (02) 8076 7578 firstname.lastname@example.orgAdditional questions
Ph: (02) 8076 7578 email@example.com